Job Description
Job Title: Senior Patient Registrar
Location: Flushing, NY, 11355
Shift: Monday to Friday
Hours: 8:30 AM – 4:30 PM (includes a 60-minute break)
Department: Orthopedics
Job Description:
The Senior Patient Registrar will be responsible for front desk duties and patient registration at a medical office. The candidate must have 3+ years of administrative or clerical experience in a medical office environment. They will manage patient check-in and check-out processes using EPIC, ensuring that all patient information is accurate and up to date. The role requires excellent organizational skills and a professional demeanor in interacting with patients, staff, and physicians.
Responsibilities:
- Manage the check-in and check-out processes using EPIC.
- Ensure patient records are accurate and up to date.
- Collect and verify patient demographic and insurance information.
- Handle appointment scheduling and manage the office’s calendar.
- Assist patients with any inquiries or concerns.
- Process payments and handle billing inquiries.
- Coordinate with other departments and medical staff for patient care.
- Maintain confidentiality of patient information in compliance with HIPAA.
Skills and Qualifications:
- 3+ years of administrative/clerical experience in a medical office environment.
- Proficiency with EPIC for patient registration.
- Bilingual in Spanish is preferred.
- Excellent communication and customer service skills.
- Strong organizational and time-management abilities.
- Knowledge of medical terminology and office procedures.
Job Tags
Shift work, Monday to Friday,