Job Description
Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns . Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate.
Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns . Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate.
- May assist with overflow work and other duties as needed
- Promotes interest in client products and services
- Consistently achieves established standards of the position
- Continually portray and project a positive and professional image
- Provide administrative support to the customer service team
- May assist with overflow work and other duties as needed
- This position is also a remote position in which you will be working from home
Job Tags
Full time, Remote job,