Job Description
Salary: 87,100 - 157,450 USD per year Requirements:
- Foundational knowledge of AWS or Azure cloud services and the cloud ecosystem.
- Familiarity with Hyper Converged Infrastructure (HCI) concepts and solutions such as Dell VXRail.
- Experience with Tier 2 system administration of server operating systems such as Linux (CentOS, RHEL, or Ubuntu) and Microsoft Server (2012 R2/2016).
- Familiarity with supporting virtual desktops running Linux, Microsoft Windows, and/or MacOS.
- Experience with scripting/automation through Linux Shell scripts, PowerShell, PowerCLI, or other scripting languages.
- Experience troubleshooting issues in a growing environment.
- Experience with log reviews, incident analysis, and identification of issue trends.
- Experience with server patch management methodologies.
- Effective time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently.
- Ability to triage and properly classify incidents and prioritize work efforts accordingly.
- Strong oral and written communication skills.
- Proven ability to work effectively within a team and support peers toward improved processes and results.
- Must meet DoD 8570.11-IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP).
Responsibilities: - I interact with customers to handle service inquiries and problems.
- I provide technical support, administration, and monitoring of Linux, Microsoft, and Mac systems within a VMware virtual environment.
- I support the implementation, troubleshooting, and maintenance of IT systems, quickly distinguishing between isolated user problems and enterprise-wide application/system issues.
- I coordinate with customers and stakeholders to collect data, conduct analysis, and develop and implement solutions associated with incident tickets and requirements.
- I develop solutions to complex technical issues.
- I provide follow-up reports detailing technical findings, feedback, and resolution steps for root cause analysis, engineering technical assessments, and process improvement initiatives.
- I support customer requirements in a 24/7/365 environment and am available for on-call support during after-hours outages.
- I update operations and monitoring documentation for 24/7/365 Operations Watch personnel.
Technologies: - AWS
- Azure
- Cloud
- Support
- Linux
- macOS
- PowerShell
- RHEL
- Security
- ServiceNow
- Ubuntu
- VMware
- Windows
- Office 365
- Ansible
- Puppet
More:
Leidos is seeking a System Administrator to support a large enterprise IT contract for the Department of Defense (DOD). This role requires technical experience with administering Linux and Windows servers within a VMware virtual environment and demands attention to detail to accurately capture customer inquiries.
I will work in a team environment to ensure that mission needs are met and that the functionalities of customer capabilities are maintained. This role includes the necessity to perform technical software configuration, rebooting, and other remedial actions on customer servers.
Additionally, due to the nature of our government contracts, U.S. Citizenship is required, along with a current and active TS SCI clearance and the willingness to obtain a specific required polygraph.
To qualify, candidates should have a bachelor’s degree with 8 years of relevant experience or a master’s degree with 6 years of relevant experience. We also welcome the pursuit of certifications related to VMware, Microsoft Server Administration, Linux Administration, or Mac Administration.
Leidos promotes an excellent work-life balance and offers many opportunities for career development and advancement. The pay range for this position is $87,100.00 - $157,450.00, which serves as a general guideline and is influenced by various factors including responsibilities, education, experience, knowledge, skills, and internal equity.
Job Tags
Full time, Contract work, Remote job,