Inside Sales Representative
Great! opportunity with a company located near the MIA Airport seeking an entry-level candidate who wants to learn about aviation and grow a career. A flexible schedule and availability to work weekends, holidays, and OT. The Inside Sales Representative is responsible for spot quotations, making proactive sales calls, and managing allocations and bookings. She/he performs opportunity management and customer retention in a team with Outside Sales.
Responsibilities:
Phone and email communication with customers for potential business
Completion of verbal discussions with customers back in writing ·
Ensure requested bookings of shipments compliant with regulations for all countries
Origin countries, transit countries, and destination ·
Submission of quotations per customer requests and meeting perimeters as outlined.
Ensure calculated for profitability compliance ·
Identify potential opportunities and communicate with management o When the Customer indicates the type of movements required ·
Follow up with customers on Quotations given
Anticipated ship dates o If unsuccessful, pricing difference, solicit feedback ·
Follow up with smaller customers on potentials and opportunities
Finding the right product for Customer Needs and upsell to the next level when possible o Transport timeline o Special handling requirements ·
Ensure load ability Checks are completed on non-standard cargo with authorized agents for check ·
Assist in updates of customer information as needed in the IT database ·
Actively promote eChannel usage in communications with Customers
Ensure manager advised when Customers non-performance issues are below standard
Outline issues for management review and resolve
Quality Check of GHA duties when assigned or required
Report to management
Perform support duties as assigned
Required Qualifications ·
High School Diploma or GED
Clerical and Data entry skills
Professional communication Skills, Oral and Written
Analytical Skills to include problem-solving, detail, reasoning
Completion of carrier training courses
Essential functions:
Work Environment:
Requirements:
Shift hours:
Hybrid schedule: Office and Remote
Monday to Friday and some Saturdays
8 am to 430pm
9 am to 530pm
Position Highlights:
PTO
Account Manager
Performance Evaluations
Long Term
Hybrid
Benefits:
About Us: We are proud to be an equal opportunity employer and celebrate our employees; differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, or any other protected classes. Our differences make us thrive! Must be eligible to work in the United States for any company without sponsorship.
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